Privacy policy

**PRIVACY POLICY** **Data controller** Fontanería Intesol S.L., company registration number B54832282, with registered address at Calle La Mar 131, Bajo, 03590 Altea, Alicante, Spain (hereinafter «Intesol» or the «Controller»), is the data controller for personal data collected through this website. Controller contact: [email protected] · +34 965 842 411 **Purposes and legal basis for processing** Intesol processes the personal data provided through the contact form for the following purposes: 1. **Responding to your enquiry or quotation request** (legal basis: performance of pre-contractual measures at the request of the data subject, Art. 6(1)(b) UK GDPR / GDPR). 2. **Management of the contractual relationship** where a service contract is concluded (legal basis: performance of a contract, Art. 6(1)(b) GDPR). 3. **Compliance with legal obligations** arising from applicable fiscal, commercial and industrial safety legislation (legal basis: Art. 6(1)(c) GDPR). 4. **Sending commercial communications** about our services, only where the data subject has given explicit consent (legal basis: consent of the data subject, Art. 6(1)(a) GDPR). **Data collected** We process only the identification and contact details voluntarily provided by the user: full name, email address, telephone number, postal address and the content of your message. No special categories of personal data are collected. **Retention periods** Data will be retained for as long as is necessary for the purpose for which it was collected and, in any event, for the periods required by applicable Spanish law: 4 years for tax purposes, 6 years for commercial records and 5 years for general personal actions. Once those periods have elapsed, data will be securely deleted. **Recipients** Intesol does not share your personal data with third parties except where required by law. We may engage data processors (web hosting providers, email platform providers) who act under contract providing the safeguards required by the GDPR. No international transfers of personal data outside the European Economic Area are carried out. **Your rights** You have the right to access, rectify and erase your personal data, as well as to request restriction of or object to processing, and to data portability, on the terms set out in the GDPR. To exercise any of these rights, please send a written request to [email protected], clearly identifying yourself and the right you wish to exercise. If you consider that the processing of your data does not comply with applicable data protection law, you have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos — www.aepd.es), which is the competent supervisory authority. **Cookies** This website may use strictly necessary technical cookies required for its operation. No analytics or advertising cookies are used without the user's prior explicit consent, in accordance with applicable Spanish legislation on information society services. **Amendments** Intesol reserves the right to amend this policy to reflect legislative or regulatory developments. Where changes are material, users will be informed via the website. *Last updated: April 2025*